For UK plumbing & heating teams
Job management software for UK plumbers.
BRCKS is job management software for UK plumbers and heating engineers — rough-ins, fit-offs, pressure tests and Gas Safe certs logged from chat.
Project management built for UK plumbing and heating teams — Gas Safe certs, pressure tests, rough-ins and fit-offs all logged against the right plot, without anyone stopping to file anything.
- WhatsApp integration
- Gas Safe cert log
- Rough-in / fit-off tracking
- Automatic site diaries
- Client portal
- Subcontractors free
- Snag management
- Site plans
Download and start free · Free to start · Watch the demo · Works alongside WhatsApp
- Site team: Elm Park - hot and cold rough-in done in Unit 4, pressure tested 👍
- BRCKS Bot: Rough-in marked complete on Elm Park — Unit 4 ✅ Pressure test logged. 3 of 7 plumbing items done. Next: Bathroom fit-off (pending tiling completion, est. 12 Mar)
- Site team: Elm Park - has the gas safe cert been uploaded for Unit 2?
- BRCKS Bot: Elm Park — Unit 2: No gas safe certificate found yet. Last update from Mike: "Boiler commissioned, cert to follow." Want me to send Mike a reminder?
Say it in the chat. It lands in the job.
Rough-in done, pressure test logged
Your engineer posts the gauge photo. BRCKS files the pressure test to the unit and moves the checklist on.
Gas Safe certs never go missing
Photograph the CP12 or commissioning record and it's filed to the property, with renewals in the diary.
Fit-off when tiling's actually done
See tiling progress on every unit, so you're not driving to a bathroom that isn't ready.
More jobs done right. Fewer evenings on paperwork.
Driving to sites that aren't ready
You're booked for a fit-off but the tiling isn't finished. That's half a day gone. BRCKS shows you real-time progress so you only go when it's genuinely ready.
Chasing gas safe and compliance certs
Boiler commissioned last month but the Gas Safe cert still hasn't been uploaded. Who did the install? When? BRCKS tracks every sign-off and flags what's missing.
Coordinating across multiple builders
You're working for four different builders across six sites. Each one has their own WhatsApp groups, their own quirks. BRCKS gives you one place to see every job, every plot, every outstanding action.
Everyone uses what suits them. It all lands in the same job.
On site — BRCKS Chat: Engineers chat. Units update.
Your plumbers and heating engineers post rough-ins, pressure tests and boiler photos in BRCKS Chat. Each lands on the right unit.
- Rough-in and fit-off tracked per unit
- Pressure tests and benchmarks filed
- Boiler and cylinder photos on the job
- Access codes and key info built in
In the office — BRCKS Web: Every install, every CP12, one screen.
The office sees open callouts, installs and missing Gas Safe certs across every builder and site in BRCKS Web.
- Jobs across every builder in one place
- Missing cert flags and renewals
- Team diary for engineers
- Documents and commissioning records
Sticks to WhatsApp — BRCKS on WhatsApp: Builders and customers stay on WhatsApp.
Builders, tilers and homeowners keep messaging on WhatsApp. Their updates and photos still reach the job.
- Nothing to install
- Tiling-done updates by message
- Free for builders, trades and customers
Your trades stay on WhatsApp.
Builders, tilers and homeowners keep messaging on WhatsApp. Their updates and photos still reach the job. Snags, sign-offs and photos land in the right job, and your team can reply from BRCKS Chat.
- WhatsApp: Elm Park, Unit 4: tiling finished in the bathroom.
- BRCKS Bot: Logged for Elm Park — Unit 4: tiling complete ✅ Plumber notified for fit-off.
- WhatsApp: 14 Mill Lane: no hot water since yesterday.
- BRCKS Bot: Callout logged for 14 Mill Lane: no hot water. Added to today's jobs.
Free for subbies and clients. How WhatsApp project management works
“The lads just chat like they always did. The difference is nothing gets lost now.”
Sam, BPM
Simple prices. Start free.
Solo
£20/mo — one user, billed annually. £25 billed monthly.
Teams (most popular)
£40/seat/mo — per core-team member, billed annually. £50 billed monthly. Includes WhatsApp messaging with subbies and clients.
Subbies & clients
Free — they join every job free.
All prices + VAT. See full pricing
Why UK Plumbing Contractors Choose BRCKS
Plumbing work in the UK is unusually paperwork-heavy for a trade whose value sits in the fitting. Every gas job generates a Building Regulations notification, a benchmark commissioning entry, a manufacturer warranty registration and — for rented properties — a CP12 gas safety record with a hard 12-month renewal clock on it. Miss the renewal date and your landlord client is committing a criminal offence. Miss the benchmark and the boiler warranty walks. Miss the Gas Safe notification and you're the one in the frame.
Most trade-jobbing platforms (ServiceM8, Simpro, Commusoft) are optimised around invoicing. They handle the money side well but leave the compliance evidence trail thin. BRCKS approaches it from the other end: capture the evidence — dated photos, engineer notes, CP12 uploads, benchmark scans — automatically from the WhatsApp your engineer is already using, then wire it into a compliance calendar that never lets a renewal slip past.
What BRCKS Does for a Plumbing Business
Gas Safe cert and CP12 tracker. Every CP12 and Gas Safe Building Regulations notification uploaded from WhatsApp is filed against the property, dated, and put on the compliance calendar. Automatic reminders 30, 14 and 7 days before renewal — for you and, if you want, for the landlord.
Benchmark and commissioning capture. Photo of the completed benchmark, manufacturer serial number, commissioning readings — all captured from the engineer's phone and filed against the boiler install. Warranty registrations become one click instead of one afternoon.
Callout job records. Reactive leaks, blocked flues, no-hot-water calls — logged the moment the customer messages, tracked through diagnosis, parts and fix. Every photo, receipt and sign-off attached to the job.
Snagging and defect tracking. Missed sign-offs and defects from main contractors become tracked items on your snag list, assigned to the right engineer and closed out with proof-of-fix photos.
Built for Gas Safe Compliance
Every plumbing business that touches gas carries a hard legal obligation to retain records for a defined period — CP12s for a minimum of two years, Building Regulations notifications indefinitely against the property, and manufacturer warranty documentation for the life of the appliance. BRCKS stores all of it against the property address, dated and searchable, with a full audit trail of who took the photo, from where, on what date. If a coroner's inquiry, an HSE investigation or a Building Safety Regulator request ever lands on your desk, the answer is one search away — not one Sunday afternoon scrolling three years of WhatsApp threads.
Everything that comes with BRCKS
- Snagging app — photo snags assigned and closed with proof of fix
- Site diary app — a dated daily record written from the day's messages
- Variation management — changes priced and signed off before they become disputes
- WhatsApp project management — run the job from the chat your trades already use
- Pricing — Solo from £20/mo, Teams £40/seat, subcontractors free
- Watch the demo — see BRCKS on a real job in a few minutes
Also built for
Plumber job management software — questions answered
- Is BRCKS designed for Gas Safe registered plumbing contractors?
- Yes. BRCKS is built for UK Gas Safe registered plumbing and heating businesses running installs, servicing and callouts. It tracks CP12s, Building Regulations notifications, benchmarks and commissioning records against the property.
- Can I file a CP12 from site?
- Yes. Your engineer photographs the completed CP12 and BRCKS files it against the property, dates it and adds the 12-month renewal to the diary.
- Do my engineers need to install another app?
- Your core team can use BRCKS Chat. Builders, subcontractors and customers can stay on WhatsApp with nothing to install, and they are free.
- Can BRCKS handle callouts as well as new-build plots?
- Yes. Reactive callouts, servicing and new-build rough-ins and fit-offs all sit in the same system, each filed against the right property or unit.
- How much does BRCKS cost for a plumbing business?
- BRCKS Solo is £20 a month billed annually (£25 monthly) for one user. BRCKS Teams is £40 per core-team seat a month billed annually (£50 monthly). Prices exclude VAT. Subcontractors, trades and clients are always free.
- Can I try BRCKS free?
- Yes. You can start free on iPhone, Android or the web, with no card needed and no minimum contract.
Get the job out of the group chat.
Download and start free · Watch the demo · Running a bigger firm? Talk to us